Refund Policy

You may request a full refund of the $29 one-time Starter System purchase within 7 calendar days of purchase by emailing support@scalewithdirection.com from the email address used at checkout.

• Email support@scalewithdirection.com from the address used at checkout.
• Include the approximate purchase date and the task or automation involved, if known.
• Describe what went wrong or why you are requesting a refund.

Approved refunds are returned to the original payment method via Stripe. Timing depends on your bank or card issuer. Where a refund is issued, access to the related Starter System build may be revoked.

Requests received after 7 calendar days may be reviewed case-by-case where appropriate. Nothing in this policy limits any right required by applicable law.

The checkout blocks buying the same automation twice. If you believe you were charged twice in error, contact support and we will investigate the payment records. Duplicate or accidental charges may be refunded regardless of the ordinary 7-day window.

Consumer protection rights that apply where you live are unaffected by this policy, including any statutory cancellation rights for digital purchases.