Contact
Get in touch.
General questions, partnership inquiries, and customer support each have a clear route below.
General inquiries
Questions about what we do, how the assessment works, or press and media.
Partnerships & business
business@scalewithdirection.com
Tooling partnerships, affiliate arrangements, and commercial collaboration.
Customer & product support
Sign-in, workspace access, billing, and refunds are handled on the support page, where the common answers already live.
Go to Help & SupportWhat to include
For access or billing questions, include the email address used at checkout and a short description of what you expected to happen. For assessment questions, tell us the task you were scoring and the result you received.
Response times
We read every message and aim to reply within two business days.